It was one of those moments that every computer nerd dreads – the computer locked up, and the only possible thing to do was to switch it off and restart.
The moment of truth was actually when it was restarted, for it went straight into diagnostic mode – and there was no alternative available. I had no experience of how Windows 10 would handle such problems, and fully expected to have to visit my technician friend for a complete new software installation. However, I decided to give it a chance first, and see what I could do on my own.
It took a while to sort itself out from there, but eventually decided that the C: drive had a problem, and needed to be repaired. It automatically switched into repair mode, and took about an hour to finish the job. At the end of this, a restart was required, but it was immediately apparent that we were not back to normal yet.
The next part of the cure was to restore the system to an earlier point. There were 2 repair points available, and I chose the most recent one. This would involve the least amount of work getting the computer back to normal, as fewer programs would have been disconnected.
Unfortunately, after the process terminated, I was given the message “Unable to complete System Restore. Choose another restore point?”
After another restart, I went back to System Restore, and this time checked the box for “Show more restore points”. The files that were used at the last installation then became available, and I opted to use them. Again, after the process completed I was given the same message:- “Unable to complete”.
In resignation, I shut down and restarted, and – lo and behold – it had worked after all! I was back to “bare bones” as far as software installation was required, but at least the computer was functioning normally.
Windows 10 handles things differently as far as System Restore and Safe Mode are concerned. Useful information can be gained from the following web pages:-
“How to Enable System Restore (and Repair System Problems) on Windows 10”
“Start your PC in safe mode in Windows 10”
Among other things, my Bitnami installation was not working, as the MySQL function had failed, and I had lost my WordPress installation completely. However, with Bitnami newly installed again, we are now up and running.
It has been a busy couple of days, but I can now relax – until the next crisis!
Aren’t computers fun !!!??!!!